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Downloading data from CLZ Cloud

Getting started » Downloading data from CLZ Cloud

Have you been using one of our other album cataloging solutions, like Music Collector or Music Connect, or maybe the CLZ Music app on another device? Then you probably already have an existing album collection stored in your CLZ Cloud account. Here’s how to…

Direct import from Music Collector

CLZ Cloud / Core » Direct import from Music Collector

*We do not recommend using WiFi or USB export from Music Collector, we recommend using CLZ Cloud syncing. If you really wish to use Wi-Fi or USB export, you can find out below how to do this: Use the troubleshooter if you have problems exporting via Wi-Fi. Wi-Fi…

Uploading data to CLZ Cloud

Getting started » Uploading data to CLZ Cloud

The CLZ Music app comes with free cloud storage for your data, in our own CLZ Cloud system. When you’re using CLZ Music, we strongly recommend using the CLZ Cloud to: Make an online backup of your album collection data. Synch your album data between devices…

Warning: Database originates from Direct Export

Troubleshooting » CLZ Cloud Sync problems » Warning: Database originates from Direct Export

“Your database originates from a direct export from PC/Mac. Any additions or changes to this database cannot be synced back to CLZ Cloud or your PC/Mac.” CLZ Cloud sync doesn’t work if the database on your mobile device originated from a “Direct…

Getting started

Getting started

Welcome to CLZ Music! Thanks for downloading our CLZ Music app! We hope you’ll enjoy using this app to catalog and manage your album collection. Just getting started cataloging your albums? Then here’s how to add the first albums to your database. *TIP:…

Reference

Reference

Connect Usernames & Accounts Settings Requirements Need help?

Activating your Free CLZ Cloud

CLZ Cloud / Core » Activating your Free CLZ Cloud

Please select which one applies to you: I already have a CLZ Account: Activate the free CLZ Cloud service I do not have a CLZ Account: Create a CLZ Account, then activate the free CLZ Cloud service I don’t know if I have a CLZ Account: Check to see…

Your CLZ Account

Reference » Your CLZ Account

What is a CLZ Account? A CLZ Account is a generic Collectorz.com customer account, a login (a CLZ Username and Password) for several different, and optional Collectorz.com services: Login to the My.CLZ.com site to access your licenses and download links, to…

Synchronize with CLZ Cloud

CLZ Cloud / Core » Synchronize with CLZ Cloud

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac software to your iOS app, but also between iPhone and iPad. If you own multiple…

How the CLZ Cloud works

CLZ Cloud / Core » How the CLZ Cloud works

CLZ Cloud is a free service for storing and backing up your collection database in the cloud. It is also the recommended way for syncing data between devices, e.g. from your Windows or Mac Music Collector to CLZ Music on iOS / Android, but also to sync between your…

iPad

Browsing your database » Navigating the Main Screen » iPad

Main Screen: Add a new Album Sync with CLZ Cloud Select Albums Settings Help: Read the Manual Email Customer Support Edit this Album Group albums into Folders Collection Status Filter Change View Change Sorting 1. Add a new Album: Tap here to start…

iPhone / iPod touch

Browsing your database » Navigating the Main Screen » iPhone / iPod touch

Main Screen: Add a new Album Sync with CLZ Cloud Select Albums Settings Help: Read the Manual Email Customer Support Collection Status Filter Group albums into Folders Change Sorting Change View 1. Add a new Album: Tap here to start adding albums to…

I do not see my Tracks after syncing.

Troubleshooting » CLZ Cloud Sync problems » I do not see my Tracks after syncing.

Tracks are not synced from your computer to the CLZ Cloud directly. Instead, the tracks that are showing in CLZ Cloud (and on your mobile device) come from the central online “Core for Music” database directly, based on a CLZ Album ID. The…

Export to CLZ Music: “Device not found”

Troubleshooting » Export to CLZ Music: “Device not found”

If you can’t find your mobile device running CLZ Music using the “File > Export to > CLZ Mobile” with WiFi, there’s a few possible causes you can check to making it work: Contents Make sure you have Bonjour installed CLZ Music is not on the…

Error: Database synced with different CLZ Account

Troubleshooting » CLZ Cloud Sync problems » Error: Database synced with different CLZ Account

The database you’re trying to sync with CLZ Cloud has been synced before, but to a different CLZ Account. This can happen if you have more than one CLZ Account with us. Solution 1: Login with the correct CLZ Account Windows / Mac desktop software Close the…

Error: Different database than the one in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Different database than the one in CLZ Cloud

The database you’re trying to sync with CLZ Cloud is a completely different one than we have in the CLZ Cloud. Perhaps you have opened a different database file? Solution 1: Open the correct database Open the same database that we have in CLZ Cloud for you.…

I do not see my own Covers after syncing.

Troubleshooting » CLZ Cloud Sync problems » I do not see my own Covers after syncing.

It is possible that you do not see your own covers after syncing. Here’s why: When you sync with CLZ Cloud, the cloud entries will, in general, use our central cover images from Core for Music. Your personal local image is only uploaded automatically when our…

Error: Cleared collection in CLZ Cloud

Troubleshooting » CLZ Cloud Sync problems » Error: Cleared collection in CLZ Cloud

It seems you cleared your collection in CLZ Cloud, meaning you have logged into your CLZ Cloud and used the red button named “Remove all albums from database”. You will be presented with the option to “Upload this database” meaning you are…

Editing on iPad

Editing » Editing on iPad

Editing Albums Deleting Albums Editing Albums To edit an album, select it from the Main List then tap the Edit icon in the top right corner of the Detail Panel. Make the changes you wish to make, and hit OK (bottom right corner) to confirm. You can use the…

Editing on iPhone / iPod touch

Editing » Editing on iPhone / iPod touch

Editing Albums Deleting Albums Editing Albums To edit an album, tap the pencil icon at the bottom of the detail panel: You are now in the Edit screen. Make the changes you wish to make, and hit OK (bottom right corner) to confirm: You can use the arrows on…

Settings

Reference » Settings

Hit the Settings button to open up the settings menu: CLZ Account: Login Details Login to your CLZ Account here, request your password or create a new CLZ Account if you don’t have one. Barcode Scanning Use the switches to turn barcode scanning sounds and…

Cover Images

Editing » Cover Images

If your device has a camera you can use it to add cover images to your Albums. Open up the Edit Album screen. Tap on the cover image and you’ll see a list of options: Choose Cover – lets you select an existing image from your camera roll Take…

Errors in Sync Report

Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report

It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…

Warning: You need to sync the old way.

Troubleshooting » CLZ Cloud Sync problems » Warning: You need to sync the old way.

Before you can use the new CLZ Cloud 2.0 syncing, you need to make sure both the CLZ Cloud collection and your Local Database (on your computer/mobile device) are in sync. Sync the old way: When you get the error message, tap or click OK. Now you will be…

Uploading Images

CLZ Cloud / Core » Synchronize with CLZ Cloud » Uploading Images

Music Collector will try to upsync cover images for albums that don’t already have a cover in the CLZ Cloud. The images are restricted to 500kb in size, if your images are larger than this, they won’t be uploaded. Images are only automatically upsynced to…